Convictions

Live Scan & Background Check

Bay Area CNA School: Live Scan Clearance for Prior Convictions

If you have a prior conviction, or have questions about your ability to obtain Live Scan/DOJ background clearance, you can request an official “inquiry” with the California Department of Public Health (CDPH) before starting your Bay Area CNA School Live Scan.

Important: When filling out your Live Scan form (BCIA 8016) at the Live Scan vendor site, write CLEARANCE ONLY WITH LETTER at the top of the form.
Submit your Live Scan with the inquiry note

Write “CLEARANCE ONLY WITH LETTER” at the top of your BCIA 8016 form when completing Live Scan at the vendor site — see our Live Scan page for full instructions on completing this step.

CDPH reviews your results

CDPH will review your Live Scan/DOJ results, determine whether you are “cleared” or “not cleared,” and mail you a letter explaining the outcome.

Request verbal confirmation (optional)

If you’d like verbal acknowledgement of your clearance status before the letter arrives, call the Aide and Technician IVR line at (916) 327-2445 and request information from an ATCS phone representative.

Further Questions
Contact your Training Program Review Unit Representative, or the CDPH Professional Certification Branch at cna@cdph.ca.gov or (916) 327-2445.