Onboarding Instructions
Review Key Policies
Familiarize yourself with the following important policies:
- Transfer, Cancellation, and Refund Policy — see our Refund Policy for full details.
- Make-Up Class Policy — see our Make-Up Policy for more information.
Complete the CNA Application Form and Student Agreements
Submit the CNA Application Form, Student Agreement, and Liability Waiver — all available on our Student Portal. Fully online and takes about 10 minutes. Use the same email address you used when enrolling in your CNA class.
Due at least 2 days before your class start dateIf this is your first time logging in, you’ll be prompted to create a password.
Live Scan (Criminal Background Check)
Submit your California Live Scan. Visit our Live Scan page for details on how to complete this step.
Upload Required Documents
All documents below must be uploaded on our Document Portal. Do not email or bring paper copies. Click a document below for details on completing that step.
| Document | Details & Due Date |
|---|---|
| Live Scan | Due before the first day of class. |
| ID Information | Driver’s License, State ID, or Passport. Due before the first day of class. |
| TB Negative Report | Report showing a negative TB test result. Due no later than 1 week after your class starts. |
| Physical Exam Report | Signed physical exam report from your provider. Due no later than 1 week after your class starts. |
Set Up Quizzing App for CNA Classes
Follow all instructions in the email for setting up the quizzing app used in our CNA classes. This message is sent approximately one week before your class begins.
Submit CNA Application to the CDPH Online Portal
Submit your application on the CDPH Online Portal toward the end of your training.
View CDPH application instructionsApply for Your Credentia Exam
After completing your training, you’ll need to apply for and schedule your state certification exam through Credentia. See our step-by-step Credentia exam guide for the full application and scheduling process.
Other Important Information
- 01All classes are held in person. Morning sessions begin at 7:00 AM, and afternoon sessions at 3:00 PM. Class start dates may occasionally change due to unforeseen circumstances; if that occurs, we will notify you. Please check our website for the most up-to-date schedule as your start date approaches.
- 02BLS/CPR add-on: if you added BLS/CPR during CNA enrollment, visit our office to pick up your enrollment code, or email info@bayareacna.com. This only applies if you paid for it as an add-on at checkout.
- 03Didn’t add BLS as an add-on but want to enroll now? Visit our BLS Enrollment page.
- 04Our school is at 7567 Amador Valley Blvd, STE 108, Dublin, CA (Amador Plaza). We have two classrooms — STE 108 and STE 104. Unless told otherwise, report to STE 108.
- 05On your first day, you’ll receive your curriculum book.
- 06During week 1, you’ll receive your supplies: scrubs, blood pressure monitor with stethoscope, and gait belt. No dress code for theory — school-issued scrubs required for clinical.
- 07Tuition can be paid by credit card, debit card, check, or cash. Cash/check must be paid in person; checks payable to “Bay Area CNA School”. A 2% convenience fee applies to card payments — pay by cash or check to avoid it. Pay the full fee in cash and receive a $50 discount.
- 08All-day classes include a 45-minute lunch break; evening classes include a 30-minute dinner break. Every class also includes a 15-minute additional break.