Legal

Bay Area CNA School Privacy Policy

Last updated and effective: January 1, 2024

Important information regarding your privacy

This Bay Area CNA School Privacy Policy describes how we collect, use and share your Personal Information in operating our business and your rights with respect to that Personal Information. For purposes of this section, “Personal Information” has the meaning given in the California Consumer Privacy Act of 2018 (“CCPA”) but does not include information exempted from the scope of the CCPA.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

OPT IN CONSENT: By submitting your phone number, you are authorizing us to send you text messages and notifications. Message/data rates apply. Reply STOP to unsubscribe to a message sent from us.

Your privacy rights

You have the rights listed below. However, these rights are not absolute, and in certain cases we may decline your request as permitted by law.

Information. You can request the following information about how we have collected and used your Personal Information during the past 12 months: the categories of Personal Information we’ve collected; the categories of sources from which we collected it; the business or commercial purpose for collecting and/or selling it; the categories of third parties with whom we share it; whether we have disclosed it for a business purpose, and to whom; and whether we’ve sold it, and to whom.
Access. You can request a copy of the Personal Information that we have collected about you during the past 12 months.
Deletion. You can ask us to delete the Personal Information that we have collected from you.
Nondiscrimination. You are entitled to exercise the rights described above free from discrimination in the form of legally prohibited increases in the price or decreases in the quality of our Service.

How to exercise your rights

You may exercise your privacy rights described above by:

Calling us toll free at (833) 833-2527
Emailing privacy@bayareacna.com

How we collect, use and share your Personal Information

The following sections summarize how we collect, use and share Personal Information and describe our practices during the 12 months preceding the effective date of this Privacy Policy.

Personal Information that we collect

For purposes of this policy, “Personal Information” consists of information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. The following list includes categories of “Personal Information” about you that we may collect, use, store and/or share (some categories may overlap):

Identifiers — first name, middle name, last name, maiden name, alias, postal address, phone number(s), email address, unique personal identifier, student ID number, account name, social security number, driver’s license number, passport number, state identification card number, criminal background status, age, date of birth, ethnicity, place of birth, sex (including gender, gender identity, or gender expression), or other similar identifiers.
Educational Information — Personal information from an educational record, which could include: a student’s name, the names of the student’s parent or other family members, the address of a student or student’s family, a student’s personal identifier (e.g., SSN, student number), other indirect identifiers, or other information that, alone or in combination, is linked or linkable to a specific student that would allow reasonable identification.
Financial Information — financial aid information, debit or credit card number(s), account balance(s), and payment details.
Health Information — medical records, drug testing results, immunization history and other personal health history.

Along with the data criteria listed above, we may also collect, use and share other Aggregated Data, such as demographic or statistical data. This Aggregated Data does not directly or indirectly reveal your identity, unless combined with Personal Information in a way that would.

We may include links to third-party websites, such as Facebook, Instagram and Twitter. We do not control these third-party websites and are not responsible for any information they may collect. We encourage you to read the respective privacy policies for any third-party websites you visit.

Our services are intended for adults and are not directed towards minors or anyone under the age of 16. Children under the age of 13 are not authorized to provide us with Personal Information. If a parent or guardian believes their child under 13 has provided us with Personal Information, please contact us using the details above to request its deletion.

How we collect your Personal Information

We may collect your Personal Information through methods and sources including:

When you call, email or text us
When you enroll in any of our educational programs
When you apply for financial aid or other financial assistance
When you attend classes or other events where we may collect your information
When you submit a review or testimonial

How we use your Personal Information

We use your Personal Information to provide you with educational services that you request. This includes:

Determining your eligibility to enroll in an educational program
Processing your enrollment into an educational program
Determining your eligibility for financial aid or other financial assistance
Providing you with information, products and services you request
Creating your student account(s)
Communicating in written, electronic and verbal formats
Providing you with information about products or services which may be of interest to you
Collecting payment for services that we provide to you, including payments through financial aid
Processing reimbursements and refunds
Applying for licensure on your behalf
Verifying necessary information, such as educational and employment records
Complying with internal policies and procedures and legal requirements

OPT IN CONSENT: By submitting your phone number, you are authorizing us to send you text messages and notifications. Message/data rates apply. Reply STOP to unsubscribe to a message sent from us.

How we share Personal Information with third parties

We only share your Personal Information with third parties to provide you with the educational services you request from us and in accordance with the agreements we enter into with you and third parties. Reasons we may share your information include:

Third-party service providers who perform business services on our behalf — these providers are only allowed to use, disclose or maintain the Personal Information to provide these services and are prohibited from selling it.
Where you’ve chosen to have us send information to third parties or grant them access to it.
When required by law or regulation, such as in response to a subpoena, or requests from law enforcement authorities, or to prevent harm.
Information you share via any public forum using our services or on another website (such as Google, Facebook, Instagram or Twitter) may become public — we recommend caution when sharing in these public areas.
If we acquire or merge with another business, the new owners may use your Personal Information in the same way as set out in this policy.

How we protect your Personal Information

We exercise reasonable measures to help protect and secure your Personal Information. However, any data transmitted or shared over the Internet and cellular networks cannot be guaranteed to be 100% secure. Any such transmission is done at your own risk.

Updates and changes to our privacy policy

We reserve the right, at any time and without notice, to add to, change, update or modify this Privacy Policy, simply by posting such change, update or modification on the website. Any such change will be effective immediately upon posting.