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📝 How to Schedule Your CNA Exam with Credentia

Follow these steps to register and schedule your CNA exam through the Credentia CNA365® Platform. This guide is designed to help students navigate the process with ease. For more in depth information, you can visit credentia help center. You can also download the Credentia Handbook for more details.

Step 1: Create a CNA365® Account

  • Go to Credentia’s CNA365 login page.
  • Click Sign Up and fill out the registration form with your name, email, and password.
  • Check your email for a confirmation link and click it to activate your account.

Step 2: Submit Your Application

  • Log in to your CNA365 account and click Start New Application.
  • Select your eligibility route (e.g., graduate of a state-approved training program).
  • Upload required documents such as training completion certificate and ID.
  • Review all sections carefully and click Submit.
  • You’ll receive an email once your application is approved.

Step 3: Schedule Your Exam

  • Once approved, go to the Exam Schedule section in CNA365.
  • Click Register for Exam.
  • Choose your exam type: Written or Oral and Skills.
    • The Oral English Exam for CNA certification through Credentia is an alternative to the Written Exam, designed specifically for candidates who may have difficulty reading English.

🗣️ Oral Exam Overview

      • Format: Delivered via an MP3 player with headphones at the test center.
      • Structure:
        • 60 multiple-choice questions read aloud (each repeated twice).
        • 10 reading comprehension questions focused on recognizing common job-related words (each word repeated three times).
      • Duration: You have 2 hours to complete the exam.
      • Passing Criteria: You must pass both parts to pass the Oral Exam.

📝 Written Exam Overview

      • Format: Paper-pencil or online.
      • Structure: 70 multiple-choice questions written in English.
      • Duration: Also 2 hours.
      • Language Requirement: Strong reading comprehension in English is needed
  • Select your preferred delivery method: Online or Test Center.

Step 4: Choose Your Exam Slot

  • Use filters to search by date, location radius, or your training program’s test center code.
  • Browse available slots and select your preferred date and time.
  • Click Add to Cart to reserve your spot.

Step 5: Complete Payment

  • Go to your cart and review your exam selection.
  • Pay using credit/debit card, PayPal, or enter a voucher code if provided by your school.
  • Click Pay Now or Schedule Now to finalize.

Step 6: Receive Confirmation

  • You’ll receive a confirmation email with your exam details.
  • Review instructions carefully and prepare for your exam day.

Need help? visit Credentia’s Help Center.