Important information regarding your privacy
Policy last updated and effective: January 1, 2024
This section describes how we collect, use and share your Personal Information in operating our business and your rights with respect to that Personal Information. For purposes of this section, “Personal Information” has the meaning given in the California Consumer Privacy Act of 2018 (“CCPA”) but does not include information exempted from the scope of the CCPA.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
OPT IN CONSENT: By submitting your phone number, you are authorizing us to send you text messages and notifications. Message/data rates apply. Reply STOP to unsubscribe to a message sent from us.
Your privacy rights
You have the rights listed below. However, these rights are not absolute, and in certain cases we may decline your request as permitted by law.
- Information. You can request the following information about how we have collected and used your Personal Information during the past 12 months:
- The categories of Personal Information that we have collected.
- The categories of sources from which we collected Personal Information.
- The business or commercial purpose for collecting and/or selling Personal Information.
- The categories of third parties with whom we share Personal Information.
- Whether we have disclosed your Personal Information for a business purpose, and if so, the categories of Personal Information received by each category of third-party recipient.
- Whether we’ve sold your Personal Information, and if so, the categories of Personal Information received by each category of third-party recipient.
- Access. You can request a copy of the Personal Information that we have collected about you during the past 12 months.
- Deletion. You can ask us to delete the Personal Information that we have collected from you.
- Nondiscrimination. You are entitled to exercise the rights described above free from discrimination in the form of legally prohibited increases in the price or decreases in the quality of our Service.
How to exercise your rights
You may exercise your privacy rights described above as follows:
- Right to information, access and deletion. You can request to exercise your information, access and deletion rights by:
- calling us toll free at 1-888-958-4308
- emailing privacy@bayareacna.com
How we collect, use and share your Personal Information
The following sections summarize how we collect, use and share Personal Information and describe our practices during the 12 months preceding the effective date of this Privacy Policy.
Personal Information that we collect
For purposes of this policy, “Personal Information” consists of information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. The following list includes “Personal Information” about you that we may collect, use, store and/or share (some categories listed below may overlap):
- Identifiers – first name, middle name, last name, maiden name, alias, postal address, phone number(s), email address, unique personal identifier, student ID number, account name, social security number, driver’s license number, passport number, state identification card number, criminal background status, age, date of birth, ethnicity, place of birth, sex (including gender, gender, gender identity or gender expression), or other similar identifiers.
- Educational Information – Personal information from an educational record, which could include: a student’s name, the names of the student’s parent or other family members, the address of a student or student’s family, a student’s personal identifier (e.g., SSN, student number), other indirect identifiers of the student (e.g., date of birth, place of birth, mother’s maiden name), other information that, alone or in combination, is linked or linkable to a specific student that would allow a reasonable person in the school community, who does not have personal knowledge of the relevant circumstances, to identify the student with reasonable certainty, or information requested by a person who the educational agency or institution reasonably believes knows the identity of the student to whom the education record relates.
- Financial Information – financial aid information, debit or credit card number(s), account balance(s), and payment details.
- Health Information – medical records, drug testing results, immunization history and other personal health history.
Along with the data criteria listed above, we may also collect, use and share other Aggregated Data, such as demographic or statistical data. Although this Aggregated Data may be derived from personal information you provide, it does not directly or indirectly reveal your identity. If Aggregated Data is ever combined with Personal Information and that combination reveals your identity, we would treat that combination of data as Personal Information as defined under this policy.
Additionally, we may include links to third-party websites on our own websites, such as Facebook, Instagram and Twitter. Please note that we do not control these third-party websites and we are not responsible for any information they may collect. We encourage you to read the respective privacy policies for any third-party websites if you choose to enter any of these websites.
Lastly, our services are intended for adults and are not directed towards minors or anyone under the age of 16. Children under the age of 13 are not authorized to provide us with Personal Information. If a parent or guardian believes that their child under the age of 13 has provided us with Personal Information, the parent or guardian should contact us at the phone number or email address listed above and request that the Personal Information be deleted from our records.
How we collect your Personal Information
We may collect your Personal Information in a variety of methods and from various sources. These methods and sources include the following:
- When you call, email or text us
- When you enroll in any of our educational programs
- When you apply for financial aid or other financial assistance
- When you attend classes or other events where we may collect your information
- When you submit a review or testimonial
How we use your Personal Information
We use your Personal Information to provide you with educational services that you request. This includes the following business processes:
- Determining your eligibility to enroll in an educational program
- Processing your enrollment into an educational program
- Determining your eligibility for financial aid or other financial assistance
- Providing you with information, products and services you request
- Creating your student account(s)
- Communicating in written, electronic and verbal formats
- Providing you with information about products or services which may be of interest to you
- Collecting payment for services that we provide to you, including payments through financial aid
- Processing reimbursements and refunds
- Applying for licensure on your behalf
- Verifying necessary information, such as educational and employment records
- Complying with internal policies and procedures and legal requirements
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
OPT IN CONSENT: By submitting your phone number, you are authorizing us to send you text messages and notifications. Message/data rates apply. Reply STOP to unsubscribe to a message sent from us.
How we share Personal Information with third parties
We only share your Personal Information with third parties to provide you with the educational services you request from us and in accordance with the agreements we enter into with you and third parties. In this regard, below are the reasons we may share your information with third parties:
- We may use third-party service providers to perform business services on behalf of us, and therefore, may disclose Personal Information to these service providers as necessary for them to perform these business services. These third-party service providers are only allowed to use, disclose or maintain the Personal Information to provide these services and are prohibited from selling Personal Information.
- You may be provided with an option to have us send information to third parties or grant them access to it. If you choose to do so, your Personal Information may be revealed to these third parties and all information you disclose will be subject to the third-parties’ privacy policies and practices.
- We may disclose information about you if we are required to by law or regulation, such as in response to a subpoena. We may also disclose information in response to requests by government entities, such as law enforcement authorities or when we believe disclosure is necessary or appropriate to prevent physical, financial or other harm, injury or loss, or in connection with a criminal investigation.
- Some Personal Information is disclosed as a result of your use of certain services. Any Personal Information shared via any public forum using our services or on another website (such as Google, Facebook, Instagram or Twitter) may become public information. We cannot control the use of information disclosed in these public forums and recommend that you exercise caution when disclosing information in these public areas.
- We may seek to acquire other businesses or merge with them. If a change such as this happens to our business, the new owners may use your Personal Information in the same way as set out in this policy.
How we protect your Personal Information
We exercise reasonable measures to help protect and secure your Personal Information. However, any data transmitted or shared over the Internet and cellular networks cannot be guaranteed to be 100% secure. Third parties may be able to intercept or access transmissions or private communications unlawfully. Therefore, any such transmission is done at your own risk.
Updates and changes to our privacy policy
We reserve the right, at any time and without notice, to add to, change, update or modify this Privacy Policy, simply by posting such change, update or modification on the website. Any such change, update or modification will be effective immediately upon posting on the website.